Category Archives: entrepreneurship

“AirB&E” and Crisis Management for Consumer Internet Companies

Much has been written about the cooperative nature of Valley culture, and Airbnb itself was an outgrowth of the idealistic “couch surfing” movement. As with any online community, well-meaning early adopters arrive first, and if all goes well, a culture of respect evolves that keeps behavior within relatively civilized boundaries. The trouble comes when a site becomes wildly successful, going from 1,000 closed beta members to 1,000,000 users. As it grows, any service will come to resemble a diverse cross-section of the general population, with the full range of human misconduct represented. Continue Reading

Web 2.0 Summit 2010 – Thought Leaders Ponder the “Battelle” for the Network Economy

Web 2.0 Summit 2010 – Thought Leaders Ponder the “Battelle” for the Network Economy

This week, industry leaders, pundits, journalists and assorted hangers-on are gathering in San Francisco for the annual Web 2.0 Summit, one of the online industry’s most influential events. John Battelle and Tim O’Reilly moderate conversations with a long list of Web luminaries, including Eric Schmidt, Carol Bartz, Marc Benioff, Reed Hastings, Peter Chernin, Tony Hsieh, Evan Williams, Mark Zuckerberg, Mark Pincus, Ron Conway, John Doerr, and Fred Wilson. Continue Reading

Angelgate: Valley Insiders, Anonymous Quorans, and a Vast Angel-Wing Conspiracy?

Angelgate: Valley Insiders, Anonymous Quorans, and a Vast Angel-Wing Conspiracy?

My particular interest in Angelgate relates to the role of anonymity in social media, its facilitation of information flow in a way never seen before, and the fragility — under some circumstances — of that anonymity. Allowing users to log in via Facebook Connect, Twitter OAuth or Google Apps makes it easier than ever to unmask anonymous posters when a site owner is required to comply with a subpoena or search warrant. Continue Reading

Resources for Early Stage Entrepreneurs: Now 20 Items in the "Top 10"

New, improved, Top 20 List of free online resources addressing key recurring themes and questions that founders raise in our initial meetings: Assembling a founding team, choosing a legal entity, deciding on how to compensate co-founders and employees, gauging market conditions for funding, deciphering legal jargon and documents, retaining the best professional advisors, and so forth. Continue Reading

Social Rewards mashes up affiliate marketing, loyalty programs and social influencer incentives

Social media startup Social Rewards went live this week with an ambitious new service that aims to reshape the landscape of loyalty programs such as airline miles and hotel points, leveraging the power of social media to amplify marketers’ messages in a clever and cost-effective manner. Continue Reading

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